About Us
1. About Our Online Store
Auroevora is an online furniture store serving consumers in the United States through our online store.
We provide an online shopping experience where customers can browse furniture, review product information, place orders, complete payments, and receive order-related support.
Our products and services are provided online. We do not operate a physical retail location for in-person purchases.
2. Our Name And Identity
Auroevora is the name used for our online furniture store and the products and services presented through our website.
We aim to provide clear information about our products, prices, availability, ordering process, payment methods, shipping arrangements, returns, refunds, and customer support.
We do not represent that we provide services, facilities, or capabilities that are not available through our online store.
3. Our Mission
Our mission is to make furniture shopping clear and convenient by providing useful product information and a straightforward online purchasing process.
We aim to help customers evaluate furniture based on practical details such as dimensions, materials, specifications, design, and intended use before placing an order.
4. Our Furniture Selection
We offer furniture and related home products intended for a range of residential spaces and everyday uses.
Product pages may provide information including dimensions, materials, specifications, images, pricing, availability, and other details relevant to the individual product.
Product features and specifications vary by item. Customers should review the information provided on the applicable product page before making a purchase.
5. Our Online Shopping Experience
Our online store is designed to provide a straightforward way to discover furniture, review product details, add products to a shopping cart, complete checkout, and manage order-related inquiries.
We aim to make the purchasing process clear by presenting relevant product and order information before an order is submitted.
Customers can contact us for assistance with product questions, order information, payment matters, shipping questions, returns, refunds, and other matters related to an online purchase.
6. Clear Product Information
We make reasonable efforts to keep product descriptions, images, dimensions, specifications, prices, and availability accurate and current.
Because product information varies by item, the information displayed on the applicable product page should be reviewed before placing an order.
Product images and descriptions are intended to provide useful information about each item. Customers should consider the listed dimensions, specifications, and intended use when determining whether a product is suitable for their space.
7. Customer Support
We provide online customer support for questions about products, orders, payments, shipping, returns, refunds, and the purchasing process.
When contacting us about an existing order, please provide your order number and the information reasonably necessary to identify your request.
Personal information provided through our online store is handled in accordance with our Privacy Policy and GDPR Policy. We aim to collect and use only information reasonably necessary for the relevant shopping and service purposes.
8. Contact Information
For questions about our online store, furniture products, orders, or customer support, please contact us using the information below.
Address: 1109 Spring Creek Rd, Chattanooga, TN 37412, US
Phone: +1 (423) 587‑2941
Email: client@auroevora.com
Opening hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)