Shopping Guide
1. Preparation And Product Selection
Auroevora provides furniture and related products through our online store.
Before placing an order, review the product description, images, dimensions, materials, specifications, price, availability, and other information shown on the product page.
Review Product Details
Please review the product information carefully and consider the dimensions and specifications to determine whether the selected furniture is suitable for your intended use and available space.
If you have questions about a product before placing an order, please contact us for assistance.
Confirm Your Selection
Before adding an item to your cart, confirm the selected product, quantity, and other applicable product information.
Product availability and displayed information may change from time to time. Please review the current product information before completing your purchase.
2. Shopping Cart And Order Confirmation
After selecting a product, add it to your shopping cart and review the order details before proceeding to checkout.
Review Your Cart
Check the selected products, quantities, prices, and other applicable order information in your cart.
If any information is incorrect, make the necessary changes before submitting the order.
Confirm Order Information
Enter accurate and complete contact, billing, and delivery information during checkout.
Please review the information provided before submitting your order. Incorrect or incomplete information may affect order processing or delivery.
Submit Your Order
After reviewing your order details, proceed through checkout and submit the order using the available checkout options.
By submitting an order, you confirm that the information provided during checkout is accurate to the best of your knowledge.
Order Confirmation
After an order is successfully submitted, an order confirmation will be displayed or sent using the contact information provided during checkout.
Please review the confirmation details and contact us promptly if you identify an issue with the submitted order information.
3. Select A Payment Method And Complete Payment
We currently accept credit card payments through our online checkout, including Visa and MasterCard, as well as other payment methods displayed at checkout.
Select A Payment Method
Select an available payment method during checkout and provide the required payment information through the designated payment process.
You are responsible for ensuring that the payment information is accurate and that you are authorized to use the selected payment method.
Review Payment Details
Before completing payment, review the order details and total amount displayed at checkout.
The payment amount should correspond with the order information shown during the checkout process.
Complete Payment
Complete the payment process after confirming the order and payment details.
If payment cannot be authorized or completed, the order may remain pending until a valid payment method is successfully processed.
Payment Confirmation
After payment is successfully completed, the order will proceed according to the applicable order processing procedures.
4. Contact Us
If you need assistance before placing an order or have questions after submitting an order, please contact us using the information below.
Before Placing An Order
For questions about product information, dimensions, specifications, availability, or the purchasing process, please contact us before completing your purchase when appropriate.
After Placing An Order
When contacting us about an existing order, please provide your order number and the information necessary to identify your request.
For your security, do not include full credit card numbers, security codes, passwords, or other sensitive payment credentials in customer service communications.
Personal information provided during the shopping and checkout process is handled in accordance with our Privacy Policy and GDPR Policy. We collect only information reasonably necessary for the relevant shopping and order-related purposes.
5, Contact Information
Address: 1109 Spring Creek Rd, Chattanooga, TN 37412, US
Phone: +1 (423) 587‑2941
Email: client@auroevora.com
Opening hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)